FOR 10-25 SEAT SMES
Managed IT & Security in Sussex & Kent
Built around a Cyber Essentials (CE)–style baseline, automation, and one all-inclusive service
Common warning signs:
Unmanaged or partly managed devices?
No consistent MFA or admin segragation?
A "franken-stack" of tools inherited from previous staff and suppliers?
No clear joiner/leaver process?
Opaque MSP billing and surprise projects or charges?
Support that fixes symptoms, not root causes?
If any of that sounds familiar, the first step isn’t switching MSPs. It’s understanding where you stand today.
Step 1
Free Security Triage Call
A short, focused call for owner-managers who want to know, at a high level, whether their current setup would pass even a basic Cyber Essentials (CE)–style check.
A simple Red/Amber/Green (RAG? view across identity, devices, patching, malware protection and backup.
A sense of whether any urgent risks exist.
A fit check to confirm whether your business matches our operating model.
Step 2
Paid Security Baseline Review
For SMEs ready for a deeper, CE-aligned assessment.
A structured review mapped to CE-style domains.
Top risks (ranked).
A practical roadmap: what to fix now, next, and later.
A written baseline report you can share with insurers or leadership.
100% of the fee credited against onboarding if you join our all-inclusive service.
Our all-inclusive managed service includes:
Unlimited business-hours support (no per-ticket charges).
Two devices per user (included).
SentinelOne Endpoint Detection and Response (EDR) + a 24/7 Security Operations Centre (SOC) on every covered endpoint.
Microsoft 365 & server backup with testing cadence.
NinjaOne Remote Monitoring & Management (RMM) for devices and servers.
Intune/Autopilot standardsiation (no unmanaged endpoints left behind).
Cyber Essentials+ (CE+) style security baseline enforced across identity, devices, patching, malware and backup.
Automated joiner/leaver workflows.
A pool of included digital transformation time to improve how you use what you're already paying for.
This is the opposite of the traditional "patchwork MSP" model. It's a predictable operating framework for SMEs who value stability, security, and clarity.
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Infinite Cloud IT is led by Lewis Thomson, an IT operations specialist with 15 years’ experience running Microsoft 365 environments, automation programs, and frontline support teams. The service is designed around honesty, clarity, and doing things properly — not quick fixes or vague promises.
We use the same principles internally that we apply to our clients:
> Get the facts, > Understand the root cause, > Fix the system, > Not just the issue in front of us.
Step 1
Security Triage Call / Baseline Review
Understand your current risks and whether we’re a mutual fit.
A simple Red/Amber/Green (RAG? view across identity, devices, patching, malware protection and backup.
A sense of whether any urgent risks exist.
A fit check to confirm whether your business matches our operating model.
Step 2
Oboarding & standardisation
Understand your current risks and whether we’re a mutual fit.
A structured review mapped to CE-style domains.
Top risks (ranked).
A practical roadmap: what to fix now, next, and later.
A written baseline report you can share with insurers or leadership.
100% of the fee credited against onboarding if you join our all-inclusive service.
Step 3
Ongoing operations
All-inclusive support, automation, proactive optimisation.
A structured review mapped to CE-style domains.
Top risks (ranked).
A practical roadmap: what to fix now, next, and later.
A written baseline report you can share with insurers or leadership.
100% of the fee credited against onboarding if you join our all-inclusive service.
For 10-15 seat
Owner-managed SMEs in Sussex & Kent
Who want clarity, stability, and a proper security baseline — start with the Security Triage Call.
